Google Analytics Integration for Call Tracking
Push inbound call events from TRUE Pulse directly into your Google Analytics account and measure phone calls alongside digital conversions — securely and compliantly.
Resources
Setup Google Analytics Integration
Developer Links
Bring Call Tracking Data Into Google Analytics
TRUE Pulse integrates seamlessly with Google Analytics (GA4), allowing you to send phone call events into your analytics property just like form fills, clicks, and purchases.
- Track inbound calls as conversion events in Google Analytics
- Unify online and offline attribution in a single reporting view
- Measure call-driven ROI by campaign, channel, and source
- Make smarter marketing decisions with complete funnel visibility
How the Google Analytics Integration Works
- Connect your Google Analytics (GA4) property with TRUE Pulse
- Select which call events you want to send to Google Analytics
- Map call attributes to GA custom dimensions and metrics
- View call events inside GA reports, explorations, and conversions
Flexible Custom Dimensions & Metrics
TRUE Pulse gives you full flexibility to choose which call data points are pushed into Google Analytics.
Custom Dimensions
Map call attributes such as call source, campaign, keyword, location, landing page, device, and call outcome to GA custom dimensions.
Custom Metrics
Send metrics like call duration, call count, unique callers, qualified calls, and missed calls into GA for deeper analysis.
Event-Level Control
Choose which calls trigger events — answered calls, qualified leads, conversions, or revenue-driving interactions.
GA4 Compatible
Fully compatible with Google Analytics 4 event-based tracking and reporting models.
Privacy, Security & Google Policy Compliance
TRUE Pulse is built with privacy and compliance at its core. Google’s policies prohibit sending personally identifiable information (PII) into Google Analytics — and we strictly adhere to these requirements.
- No raw PII is ever sent to Google Analytics — including phone numbers or any user-level identifiers.
- All potentially sensitive data is pre-hashed before transmission, ensuring it cannot be used to identify an individual.
- Phone numbers and similar identifiers are transformed using secure hashing methods prior to being pushed into GA.
- This ensures full compliance with Google Analytics policies and privacy standards.
You retain the analytical value of call data while protecting user privacy and staying compliant with Google’s terms.
Who Uses the Google Analytics Integration
- Marketing teams measuring call-driven conversions
- Performance marketers optimizing paid search and display
- Agencies reporting unified ROI across online and offline channels
- Multi-location businesses tracking calls by region or branch
- Data teams building GA4 explorations and dashboards
Track Every Call. Measure Every Conversion.
Connect TRUE Pulse with Google Analytics and unlock complete visibility into how phone calls impact your marketing performance.
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